General provisions

We use and process your personal data in compliance with Swiss data protection law.

Data processing

Your personal data may be processed by us on paper or electronically.

Your personal data (e.g. first name, last name, address, telephone number, information on your purchases, etc.), including data collected on the internet via our websites, is processed as part of our contractual relations for the management of the sale of our products and the provision of sales and after-sales services (including returns, guarantees and customer support) and, as part of our online activities, for the management of the services offered via our websites, including the processing of requests from you.

For legal purposes in order to comply with legal and regulatory obligations.

For advertising purposes, we may send you advertising messages by email or in the form of printed documents with a view to promoting our products, provided that you have agreed to this.

Data regarding your expenditure volume, product categories, place of purchase and date of birth may be processed to enable us to offer you services that are tailored to your needs.

Legal basis

We must process your data for contractual purposes for registration, product purchases and the use of some of our services.

Conservation of data

We retain your data for the time required to perform our services and for a period of 3 years from the date of the required service.

Your data is saved for legal purposes in accordance with the specific time frames defined by law.

Data for advertising purposes is stored for a period of 3 years from the last purchase and/or contact we have with you.

Once the above conservation periods have elapsed, your data will be deleted.

Data transfer and transmission

We may transfer your data to our employees responsible for data processing, our suppliers, our couriers, our messaging services, our legal advisers and our advertising partners if you have given us your consent to do so. 

Your rights

You may exercise your data protection rights at any time. You may access the data, check its content and accuracy, and have it amended if necessary.

You may also object to the processing of your data for legitimate reasons. In addition to the above rights, you can demand the restriction of the processing of your data and lodge a complaint with the competent data protection authority if this restriction is not respected.

Cookies

On our website, we collect and store information about the browsing behaviour of internet users anonymously for marketing purposes in line with our general terms and conditions of sale. We use this information for the statistical analysis of our website. This data is stored on your computer using files known as cookies, i.e. text files, which allow us to analyse your browsing behaviour in anonymous form. It is therefore impossible to identify the website visitor, regardless of their location, the type of browser or operating system used or the pages visited. No direct link can be established with the person in this context. The data collected is primarily used to improve our range of products and services. This is why all IP addresses are abbreviated so that they can only be processed anonymously.

Updates

We reserve the right to update this text at any time.